It is easier to create a compelling message when you have take the time to know your buyer persona
- Parent Persona
- Client Profiling
- Customer Services
- Professionalism
- Story Telling
This is a course and half
Client Profiling and Customer Service
1
The Importance of Customer Service in the Social Media Age
3
Buyer Persona and Story Telling
4
Customer Service Breakdown
5
Customer Service Survey
Professionalism
1
10 ways to develop and practise professionalism
2
Dressing Etiquette
3
Performance Management
4
Speaking and Engagement
Zoom Session
1
Live Zoom Class
Taking this course positions you to engage with parents, be active on social media and keep your entire school community focused on delivering a high customer service experience.
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